Ongoing care packages — performance monitoring, security patches, bug fixes, feature additions and 24/7 emergency response. We stay long after launch.
Launch day isn't the finish line — it's when the real usage starts, and with it, the bugs nobody caught in testing, the security patches that can't wait, and the small feature requests that pile up. Most agencies disappear right when you need them most.
We offer ongoing maintenance retainers that keep your platform secure, fast and evolving — monitoring, patching, bug fixes and incremental improvements, with a real team on the other end when something breaks.
Security Patching
Regular updates to dependencies, frameworks and infrastructure to close vulnerabilities.
Bug Fixes
Prioritised fixes for issues reported by your team or caught by monitoring.
Performance Monitoring
Uptime, response time and error tracking with proactive alerts.
Automated Backups
Scheduled, tested backups so you're never at risk of losing data.
Feature Additions
Incremental improvements and new features added as your product evolves.
24/7 Emergency Response
Rapid response for critical, business-impacting issues, any time.
Monthly Health Reports
Uptime, performance and activity summaries so you always know the platform's state.
Dependency Management
Regular audits and upgrades of third-party packages and libraries.
Step 01
We review your existing platform, dependencies and infrastructure to establish a baseline.
Step 02
We agree scope, response times and monthly hours based on your platform's needs.
Step 03
Uptime, performance and error monitoring configured with alerting.
Step 04
Patches, fixes and improvements delivered on a regular cadence, tracked transparently.
Step 05
A clear report each month on what was fixed, improved and monitored.